Error sending mail

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Error sending mail

Postby scoobydoo on Tue Apr 26, 2016 11:58 pm

Getting problems with mail delivery. Seems to have just started recently. Odd thing is that we have some other software running on the same server as Pulse that is still sending mail correctly so seems that the postfix server is working. The error i get during the send test email is attached. Any idea what could cause this?

Thanks
Attachments
mail.png
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scoobydoo
 
Posts: 28
Joined: Tue Oct 14, 2014 6:39 pm

Re: Error sending mail

Postby jason.sankey on Wed Apr 27, 2016 1:05 am

Hi,

Thanks for the report. From what little detail bubbled up in the test it looks like an authentication problem. Has anything changed re: security of the mail server? Do you use a username and password to connect? You might find there is greater details regarding the error in $PULSE_HOME/logs/pulse*.log.

Cheers,
Jason
jason.sankey
 
Posts: 1815
Joined: Sun Apr 30, 2006 12:26 pm

Re: Error sending mail

Postby scoobydoo on Wed Apr 27, 2016 1:15 am

Hi Jason,

It turns out to be related to the Chrome browser. It was auto filling in a username/password into the mail settings in Pulse which caused an auth failure. Clearing out the browser cache fixed the issue.
scoobydoo
 
Posts: 28
Joined: Tue Oct 14, 2014 6:39 pm

Re: Error sending mail

Postby jason.sankey on Thu Apr 28, 2016 1:09 am

Thanks for following up, that's some "helpful" behaviour from your browser!

Cheers,
Jason
jason.sankey
 
Posts: 1815
Joined: Sun Apr 30, 2006 12:26 pm


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